The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
- All notices from Westwood International to You may be posted on our Website and will be deemed delivered within thirty (30) days after posting. Notices from You to Westwood International shall be made either by email, by fax to (508) 359-1903, or by first class mail sent to the address we provide on our website:
Westwood International
P.O. Box 321
Medfield, Massachusetts 02052-0321
Delivery shall be deemed to have been made by You to Westwood International five (5) days after the date sent.
- Copyright
- All content appearing on this Website is the property of Westwood International, P.O. Box 321, Medfield, Massachusetts 02052-0321.
Copyright © 2009 Westwood International. All rights reserved.
As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009 Westwood International, www.westwoodintl.com. All rights reserved.
- Privacy Policy
- Westwood International has a long-standing policy of protecting customer privacy. We will not give or sell your information to anyone.
We believe that you should know what information we collect from you as well as how that information is used, disclosed, and protected. We have created this policy statement (the "Policy") to explain our privacy practices and policies.
We will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are to provide you better service and enrich your user experience when you sign up to register, receive, or use any of our products or services.
Westwood International will revise and update this Policy as it deems appropriate, including, for example, if our practices change or if changes in the law so require. You should refer back to this page for the latest information.
- Shipping & Delivery
General Shipping Policy
Our shipping charges are based on standard U.S. Mail rates (where applicable), which are based on package weight, size, and distance shipped. To preview the shipping charges, enter the items you want to order into your shopping cart. When you're done, click on "save changes, go to check out." Enter your zip code, then click on "save changes, show new total." This will display all available shipping costs.
Westwood International uses the United States Postal Service and offers options for your choice of US First Class Mail or Priority Mail to the United States.
Delivery and Lead Time
Orders for items that are in stock are usually mailed within 24 to 48 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 4:30 pm EST. If an order is placed before 12 PM EST, the order may ship out that same day.
Backorders
Shipping time on backordered items varies. You will be contacted via phone or email if you order a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.
Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment.
- Return Policy
Refund
Every seminar is 100% SATISFACTION GUARANTEED!
We're confident our programs will provide you with the improved skills, techniques and tools. If you are dissatisfied after attending a full program, please contact us immediately at the conclusion, return your materials, and we'll give you a full refund. We honor our 100% satisfaction guarantee . Please note also that we do not reimburse registrants for expenses incurred beyond the tuition/registration fee, such as cost of meals and/or lodging.
Cancellations, Transfers and Substitutions
If you must cancel for any reason, notify Westwood International via fax at (508) 359-1903 or email registration@westwoodintl.com at least 14 days prior to the program. Your registration will be refunded less a $100 processing fee. Cancellations within 14 days of the program are non-refundable. However, you may transfer your registration to another person via fax or email notification up to 24 hours prior to the program. No transfers are allowed inside of this 24 hour period. Any time prior to your scheduled seminar, you may transfer your registration fees less a $100 processing fee towards another of our programs.
In the unlikely event that it becomes necessary to cancel a seminar, Westwood International will issue a full credit towards a future seminar or, at its discretion, issue a full refund of the tuition/registration fee. Westwood International is not responsible for other charges incurred by the registrant, including hotel, travel fees, etc.
- Miscellaneous
Complete Satisfaction
We stand proudly behind our programs with a money-back guarantee.
We're confident you'll see the tremendous value in the programs presented by Westwood International. And you'll appreciate the immense potential for your business and/or your career after being armed with valuable tools.
But if you are not satisfied with the training you've received, you can return your materials for a full refund.
All we ask is that you attend each session as designed within the program and that you return any materials immediately at the conclusion. We take all the risk.
